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Privacy Policy

At NeatGo - Cleaner App, we respect your privacy and are committed to protecting your data. This Privacy Policy explains what we collect, how we use it, and how we safeguard your information while you use our app.

1. Information We Collect

Device Information

  • Device model, operating system version, and identifiers (e.g., IDFA) to support app features.
  • Crash reports and diagnostics to maintain performance and stability.

Usage Data

  • Details on how you use NeatGo's features such as cleaning, file detection, and optimization.
  • This information is anonymized and used to enhance app quality and performance.

User-Provided Information

Information you share when contacting customer support (such as your email or inquiry details).

Permissions

  • Photos/Media: Access may be requested to identify and delete duplicate or unused images.
  • Storage: Access may be required to scan and remove junk or cache files.
  • Contacts: Access may be requested to identify duplicate or outdated contacts.

2. How We Use Your Information

We use the collected data to:

  • Improve app functionality and user experience.
  • Provide technical support and respond to requests.
  • Monitor app stability and resolve bugs.
  • Notify users about updates and new features.

We do not sell, rent, or share your personal information for advertising purposes.

3. Data Security & Retention

  • Most data processing occurs locally on your device.
  • Any transmitted data is encrypted for security.
  • Diagnostic data is retained only as long as necessary to improve app performance or until you request deletion.

4. Third-Party Services

We may use trusted analytics and crash-reporting services (e.g., Firebase) that comply with privacy regulations. These partners receive only anonymized or aggregated information.

5. Children's Privacy

NeatGo is not directed to children under 16. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

6. Your Data Rights

Depending on your region, you may have rights to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for data processing.
  • Opt out of communications.

To exercise your rights, contact [email protected]

7. Changes to This Policy

We may update this Privacy Policy as needed. Updates will appear in the app, and continued use of NeatGo indicates acceptance of the revised version.

8. Contact Us

For privacy-related questions or requests, please contact us: